Doable fixes if your QuickBooks keeps shutting down

QuickBooks is the best accounting software for small business owners to help them precisely calculate taxes and acquire account reports. But the users find themselves in trouble when their QuickBooks keeps shutting down during startup or randomly while running. If your QBDT also faces this crashing issue, read this entire blog to learn why this happens and the methods to fix the issue effectively.

Resolve the issue with the troubleshooting directions provided by our QB support team at 1.855.738.2784.

Reasons for frequent crashes in your QuickBooks Desktop

It becomes challenging to use QuickBooks efficiently if it keeps closing due to crashing or freezing issues. The reasons your QuickBooks fails to work properly on your computer are mentioned below-

• A damaged QBWUSER.ini file can cause issues and lead the software to crash when it tries to run the file.
• Windows Firewall or antiviruses on your PC are blocking QB files or processes, causing the software to malfunction.
• QuickBooks isn’t allowed to use the system resources or access its program files due to a non-admin Windows account.

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Techniques to prevent your QB from crashing frequently

Your financial data might get damaged, or unsaved data will be lost when QuickBooks closes unexpectedly on your computer. The correct methods to prevent QuickBooks automatic shutdown on your PC are discussed below-

Solution 1- Repair the damaged QBWUSER.ini file to prevent crashes in your QuickBooks

The QBWUSER.ini is an essential program file containing information about the QB accounts authorized to work on the company files. The software runs the file randomly to cross-check your identity and might develop issues if the file fails to run. As a result, the software can instantly crash, terminating the ongoing accounting tasks. You must also ensure the antiviruses installed on your PC don’t block or isolate QB files and processes. The steps you need to fix the QBWUSER.ini file are mentioned below-

1. Open the file explorer (Windows+E) on your computer and go to C: UsersProgramDataLocalIntuitQuickBooksXX.
2. Go inside the QB folder and right-click the QBWUSER.ini file.
3. Select rename in the options and add ‘.old’ as the extension for the file name.
4. You must not make any changes to the original file name other than the extension.
5. Save the file and try running QBDT on your PC again.

Move to the next solution if your QuickBooks crashes or fails to open on your computer.

Solution 2- Get rid of QBDT’s internal issues using the QuickBooks Tool hub

QuickBooks keeps shutting down Windows 10 if minor issues develop when the software performs its functions. These issues can sometimes lead to unexpected crashes in the software. Use the tool hub as shown in the steps below to counter the issues-

1. Open your QuickBooks Tool hub and single-click the Program Problems menu.
2. Select Quick Fix My Program in the drop-down list and let the tool repair the software’s internal issues.
3. Run your QuickBooks again after the bugs are completely removed.

Conclusion

This blog shares the potential reasons QuickBooks keeps shutting down and fails to perform your accounting tasks. The feasible methods to get rid of the crashing issue are also discussed in the blog, which you must apply to run QuickBooks flawlessly on your PC.

Consult our QB support team at 1.855.738.2784 if the issues appear again after using the solutions.

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